Help center

Frequently asked questions

Everything you need to know before you order.

Base box$35 Premium add-ons$50 bundle PersonalizationMade for you
01 How do I customize my Challenge Box?

Choose Kids or Adults, pick your category and theme, add your name and goal, then place your order. Everything is customized in one simple form.

02 What can I personalize?

Your name, saving goal, target amount, theme, reference photos, colours, and optional notes are all part of the order flow. Selected add-ons can match the box or use their own theme.

03 Which add-ons are available?

Choose a personalized Sticker Sheet for $5, Tote Bag for $15, 2D Stand for $20, or Keychain for $15. The Premium Bundle includes all four for $50 instead of $55 separately.

04 How does the savings box work?

Set your goal amount and what you are saving for. Use your Challenge Box to collect savings until you reach your target, then break the seal and achieve your dream.

05 How do I pay?

Cash on Delivery and Whish Money are available. You can choose your preferred payment method during checkout.

06 Do you deliver across Lebanon?

Yes. We deliver nationwide. Delivery is $3 inside Beirut and $5 outside Beirut. You choose your area at checkout and pay cash on delivery.

07 How long does delivery take?

Timing depends on customization and your area. We confirm an estimated delivery window when we contact you after ordering.

08 Can I change my order after placing it?

Contact us on WhatsApp as soon as possible. If production has not started, we can update your customization details.

Ready when you are

Still have questions?

Message us on WhatsApp or start customizing your box now.

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